1. Information We Collect
When you use Wehobo, we may collect the following information:
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Personal Information: Your name, email address, phone number, and billing or payout information.
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Transaction Data: Details of tickets you buy or sell, pricing, event preferences, and transaction history.
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Payment & Payout Information: Credit/debit card info or bank account details – handled securely via third-party providers.
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User Content: Listings, messages, reviews, or other content you upload as a buyer or seller.
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Technical Data: IP address, browser, device type, OS, and usage logs.
2. How We Use Your Information
We use your data to:
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Facilitate Ticket Transactions: Help users buy and sell tickets securely and efficiently.
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Verify Seller Information: To maintain trust and authenticity on our platform.
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Communicate: Confirm transactions, provide updates, and respond to inquiries.
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Personalize Your Experience: Recommend events and tailor content.
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Protect Our Platform: Detect fraud, enforce policies, and ensure platform integrity.
3. Sharing Your Information
We may share information with:
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Buyers and Sellers: Relevant details to complete transactions (e.g., name, email).
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Payment Processors: To handle transactions securely.
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Event Organizers: When necessary for ticket validation and event access.
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Service Providers: For hosting, analytics, customer support, etc.
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Legal Authorities: When required by law or to protect our users and services.
We do not sell your personal data to third parties.
4. Cookies and Tracking
We use cookies and tracking technologies to:
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Keep you logged in
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Understand user behavior
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Enhance your experience
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Improve marketing efforts
You can manage cookie preferences through your browser settings.
5. Your Rights
You can:
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Access, correct, or delete your personal information
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Request data portability
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Opt out of marketing emails
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Deactivate your account
Email [Info@wehobo.net] for assistance.
6. Security Measures
We take reasonable steps to protect your data using encryption, firewalls, and secure servers. However, please use Wehobo wisely – no system is fully immune from breaches.
7. Children’s Privacy
Wehobo is not intended for anyone under 13. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy. If we make material changes, we’ll notify you by email or through our platform.
9. Contact Us
Have questions? Want to request your data or make a privacy request? Get in touch:
Email: [Info@wehobo.net]